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echeck and credit card paying customers please note that the name on your statement will now read "ISPNET/STARNOVA".

Please note that our payment address has changed click for more information!

Please keep an eye out for Phishing scams, Remember we will never ask you for your username and password via Email.

All services are operational. If you would like to check for new access numbers click here!
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Family Membership is encouraged! 

Shopping for an auto loan?  Get pre-approved before going to the dealer!  With the convenience of payroll deduction and optional payment protection insurance through Members Choice, UTELFCU is your exclusive home-town financial institution!

New Vehicles up to 48 mos. 3.99% APR*

New Vehicles over 48 mos. 4.25% APR*

Used Vehicles 4.50% APR*

*Annual Percentage Rate.  All loans subject to approval.

Mortgages!

Home Equity Loans!

Personal Loans!

Debt Consolidation Loans!

VISA® Credit Cards!

Deposits insured up to $250,000 by NCUA, a U.S. Government Agency

Equal Housing Lender

 

 

 

 

 

 

***The credit union will be closed on Monday, May 28, 2012 in observance of Memorial Day***

                                E-Statements are here!

No more waiting by the mailbox for your statement to arrive!   To enroll, simply log on to your Home Banking via Virtual Branch and look for the e-statement enrollment picture and link!   Just a few clicks and you will receive an email when your UTELFCU statement is ready for review!  Don't have Home Banking with online Bill Payment?  Sign up today, it's FREE!! 

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     To Celebrate the UTELFCU's 55th Anniversary, you get the gift!

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PROGRAM YOUR GPS TO UTELFCU FOR A GREAT AUTO LOAN RATE!!

Click below to calculate your next car payment, just look for the calculator link on the left side of the Home Banking page! 

...and to help you safe even MORE...

We've teamed with Invest in America to bring you the Credit Union Member Discount from GM to help you save three ways on a new vehicle: save hundreds, even thousands with exclusive member discounts; add dealer incentives onto that discount; and then take advantage of UTELFCU's auto loan rate promotion! Get the details at LoveMyCreditUnion.org.

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  Sharenet has launched it's new ATM Locator App for Android and iPhone!

Sharenet ATMs can now be at your fingertips with the new ATM Locator App.  The free Android app can be  downloaded by visiting https://play.google.com/store/apps/details?id=com.calabriatechnology.sharenetatm and iPhone users can download at http://itunes.apple.com/us/app/sharenet-atm-locator!/id505219241?mt=8

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Loan Application!

Click on the Loan Application Link above and complete.  You can then bring it in with you, mail it or fax it!  Convenience at your fingertips!

 

 

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Would you like to receive up to the minute news and special promotions?  We need your permission to email you!  Click on the following link to add UTELFCU to your address book today!  http://eepurl.com/eqizs 

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 Click on the banner below for another UTELFCU product!

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For Kids and Kids at Heart--Be a Money Super Hero!

(To view comic right click picture and then on open link)

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Everyday Savings Made Easy with UTELFCU and Invest in America!

 As a UTELFCU member, you can experience one-stop shopping and great discounts all at one place --LoveMyCreditUnion.org.  One visit to Invest in America's website and you'll soon discover fantastic savings on pretty much everything at Shop America. 

Members can get up to 10% on computers and electronics from Dell.  With Shop America, credit union members can get cash back when they use the site to shop at over 1,200 big name retailers including Target, Best Buy, Macy's, Home Depot and more!

Save even more when you use your UTELFCU credit or debit card to do the shopping--thanks to our great rates and low fees.  Stop surfing and start saving at LoveMyCreditUnion.org.

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     You want dependable auto insurance-and you want to save money.  You CAN have both, with MEMBERS® Auto Insurance made available to you by UTELFCU.  For a free, no pressure quote, click on the banner above,  call toll-free 1-888-380-9287 or visit us at www.membersautohome.com

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 Federal Benefit Payments Are Going All-Electronic!

   UTELFCU is a Go Direct® Community Ambassador!

 Source: U.S. Department of the Treasury, Financial Management Service
 

The U.S. Department of the Treasury’s Go Direct® campaign recognized UTELFCU as a Go Direct Community Ambassador for actively encouraging senior citizens, people with disabilities and other federal benefit check recipients to switch to direct deposit.  Click on this link to find out more information visit https://www.godirect.gov/gpw/index.gd or call toll free 1-800-333-1795. To see a video demonstration of how easy it is to get started click here.   You will need three pieces of information handy to arrange your direct deposit:  The routing and transit number (221376924), your account number and the account type (checking or savings).  If you have any questions, give us a call.  We will be happy to help.

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 Our sincere sympathy to those who lost family members in the past year.  We make every effort to correct our mailing lists as soon as possible when notified of a death.  We apologize if you are still receiving mail in the name of a deceased loved one.  

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  HOW TO PROTECT YOUR ACCOUNTS...AWARENESS IS THE KEY. 

We will NEVER tell you via phone, text, or email that your card has been de-activated and for you to call a phone number or link to a website to re-activate it.  These scams are looking for you to enter your 16 digit card number, PIN and CVV2/CVC2 code on the back of the card.

EMAIL PHISHING is an email message that asks you to click on a link, which then takes you to a website and then asks you to enter your card information.

LAND LINE TELEPHONE “VISHING” Vishing, (Voice phISHING) is the voice counterpart to phishing. Rather than being directed by e-mail to a Web site, an e-mail message asks the user to make a telephone call. The call triggers a voice response system that asks for the user's card number or other personal or financial information. The initial bait can also be a telephone call with a recording that instructs the user to phone an 800 number or another area code within or outside of the United States. Because people are used to entering card numbers over the phone, this technique can be effective.

TEXT MESSAGE “SMISHING” Smishing (SMS phISHING) is the mobile phone counterpart to phishing. Rather than being directed by e-mail to a Web site, a text message is sent to the user's cell phone or other mobile device with some ploy to click on a link. The link causes a Trojan to be installed in the cell phone or other mobile device.

The Credit Union will NEVER ask you for personal information via text message, email or unsolicited phone calls.  If you have any doubt about who is on the phone, call the Credit Union directly or the phone number on your credit or debit card.  24/7 toll-free numbers can also be found on your credit card statement.  Never open an unsolicited email or text message.  Monitor your accounts on a regular basis.  If you have not signed up for online banking, now is a perfect time.  Immediately report any suspicious activity  or phishing attempts to us as soon as possible so we can alert the proper authorities.

 

LOCATION AND CREDIT UNION OFFICE INFORMATION

Utica District Telephone Employees Federal Credit Union  
 
2812 Genesee St., Utica, NY 13502  
 
Office Hours: Monday - Friday 8am - 4pm  
 
Telephone 315-724-5133  Fax 315-793-8296  
 
 
Website: www.utelfcu.net  
 
Audio Response (24 Hour, 7 Days a Week) 1-800-806-7923  
 
Report Lost/Stolen VISA Debit card: 1-888-241-2510  
 
Report Lost/Stolen VISA Credit card: 1-800-543-5073

 

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