VISA Credit Cards

Visa® Credit Card

TO REPORT A LOST OR STOLEN CARD CALL 1-727-570-4881.  After Hours call 1-866-604-0381.  To initiate a Visa Credit Card dispute, please call 1-800-600-5249.  Please follow up with us so we may order a new card for you.

Our Visa credit card features no annual fee and a competitive Annual Percentage Rate for both purchases and cash advances of 9.95%! It can be used anywhere Visa is accepted.  Optional Credit Life and Disability coverage is offered by CUNA Mutual.  For more information or to apply, please call us or stop in for an application.  As an added feature, each time you use your UTELFCU Visa credit card you earn valuable ScoreCard® Bonus Points that may be redeemed toward exciting merchandise and travel awards.  The ScoreCard Bonus Point program is a standard feature of your Visa credit card.  You earn one ScoreCard Bonus Point for every net dollar you spend.  So whether you buy groceries, fill up the tank with gas, pay bills, go to the movies or out to dinner; if you pay with your UTELFCU Visa credit card, you will earn Bonus Points*.  You can check the program website,, as often as you like for your updated point balance, program information, reward specials and point redemption.

Visa Credit Card Applications are available at the Credit Union.  For more information or to request and application, please stop in or call us at 315-724-5133.  Applications/increase requests are subject to approval.


Member’s Choice® Credit Disability and Credit Life Insurance Payment Protection is available for your Visa credit card through CUNA Mutual Group.  This payment protection coverage is a way to help prepare for the unexpected.  If you’re totally disabled due to an injury or illness, Credit Disability Insurance may help you make your minimum credit card payments until you’re fully recovered*. In the event of your unexpected death, Credit Life Insurance may help pay off your credit card balance.*

The monthly premium is calculated on your outstanding credit card balance and is included in your monthly credit card payment.  You won’t receive extra bills or statements; everything is included in your monthly statement.  It is a valuable addition to our credit card product because your savings, salary, or payouts from other insurance can be used for other important things.  As us for an application on your next visit to the credit union or call us and we will mail one to you.

*Subject to the terms of your contract agreement; up to the policy maximum.  Certain eligibility requirements, conditions and exclusions may apply.


Note:  Terms and Conditions Update:

Please note, for the benefits Auto Rental Collision Damage Waiver, Purchase Security, Extended Warranty and Coll Phone Protection, coverage is not provided for losses caused by or resulting from a cyber incident.  Learn More

telelphone Customer Service:  1-800-872-1712.   To Report your Visa as Lost or Stolen call 1-727-570-4881.  After hours please call 1-866-604-0381.

envelopeBilling Inquiries and Correspondence to:  CUSTOMER SERVICE PO BOX 30495 TAMPA, FL 33630

Computer mouse Access your account at

Hand holding money paying billPlease mail your payment to:  VISA PO BOX 4521 CAROL STREAM, IL 60197-4521

Utica District Telephone Employees Federal Credit Union

Utica District Telephone Employees Federal Credit Union provides a complete range of financial services to employees of Verizon, Spectrum and Northland Communications and their families.

Routing Number



Get In Touch

2812 Genesee Street
Utica, NY 13502

Office Hours: M-F: 8am-4pm
Phone: (315) 724-5133
Toll Free: (844) 470-9880
Fax: (315) 793-8296



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